Resolved "Bad Session ID" error

[Orsted]

Hi, I'm having trouble connecting to the game.
When I try to log in I get this error:



It may have something to do with the fact I created multiple accounts on the forum before downloading the game.
I created about 7.
Did my IP get flagged?

 

[jingshujushi]

+1Me neither

 

[Orsted]

Update: I still have the same problem.
Although when I connected using a mobile hotspot with my phone I managed to log in.
But I prefer using my main connection.

I've tried:
- restarting/updating the game
- restarting my laptop
- restarting my router
- checking I'm not using a VPN
- using both the updating and non-updating launchers

Details worth mentioning:
- I created 7 accounts yesterday before opening the game
- I can't log in into any of them

I think my IP may have gotten banned from the game.

 

[Enderchuu]

Update: I still have the same problem.
Although when I connected using a mobile hotspot with my phone I managed to log in.
But I prefer using my main connection.

I've tried:
- restarting/updating the game
- restarting my laptop
- restarting my router
- checking I'm not using a VPN

Details worth mentioning:
- I created 7 accounts yesterday before opening the game
- I can't log in into any of them

I think my IP may have gotten banned from the game.

Perhaps try a different client download? Know there's two different ones for that reason haha

 

[Orsted]

Perhaps try a different client download? Know there's two different ones for that reason haha

Thanks for the suggestion! I already tried that but sadly it didn't work.
I'll edit my previous message to add that to the list.

 

[Sherlockapie]

I'm not too sure If being banned is the correct answer although never know with any potential flagging system. I'll leave this for @Lean

 

[Orsted]

I partially resolved the issue.
I moved to a different appartment with a different internet connection

 

[Sherlockapie]

It seems the issue can also be your account being left logged in. So If you are having this issue, then feel free to open a ticket for us to resolve it!